Before your order ships, we process it and put all your items through our strict quality control.

Total Delivery Time = Processing Time + Shipping Time

Processing time: all standard furniture items need 5-7 business days, except custom pieces like hand-upholstery and wood finishing that need 13-20 business days.

Shipping time: standard shipping needs 7-14 business days, while expedited shipping needs 3-7 business days. You can also select items marked as 'in stock' that ship within 48 hours from our warehouse.

We're sorry, we cannot deliver to a PO box address. Please provide a physical address for delivery.

If this happens, there could be two reasons:

1. Your package may still be in transit and the shipping carrier will update the information after 3-7 days of arriving in your country. The same tracking number can be used for different destinations. Please be patient.

2. For some shipping methods you'll need to go to the destination tracking site. You can get the new tracking number once your package arrives at the destination. If you still can't find it, contact us.

Packages may be delivered in your mailbox or signed for by your neighbors. Check your mailbox and ask your neighbors first. Also contact your local post office with the tracking number. In some cases post offices require customers to pick up packages in person. If you still can't find it, contact us.

For orders being processed there won't be updates until your order is complete. For shipped orders, it sometimes takes several days to update. From international warehouses the information won't update until the next shipping point in 3-7 days. We suggest waiting a few more days.

We always work with the most reliable delivery companies. The cost depends on the weight of your items, the shipping method, and the destination. Considering the competitive pricing of our furniture, it's still very worthwhile to shop with us.

Dear customers, with growing concerns about COVID-19, we are closely monitoring the news and taking preventive measures to ensure the health and safety of our customers and employees. Our delivery continues normally, although some carriers are experiencing delays. Once your order ships, monitor your tracking closely.

Thank you for your time, patience, and understanding.
Warmly, Our Furniture Team

We ship worldwide covering North and South America, Europe, Asia, Africa, Oceania, and more. We use leading trusted international carriers. Note: customs duties are the responsibility of the customer. If your destination isn't available at checkout, contact us.

Sales tax is included in the prices shown. Note: certain countries charge customs duties on imports that you may be required to pay. Consult your local customs office for more information.